Privacy Policy

Calm Psych is committed to protecting your privacy. As a healthcare provider, we handle your protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Arizona law.

Information we collect. We collect information you provide when scheduling, completing intake forms, or communicating with our team — including contact details, insurance information, and clinical information necessary to provide care.

How we use it. We use your information to provide and coordinate care, verify insurance, process billing, and communicate with you. We do not sell your personal information.

Telehealth & external systems. Virtual visits are conducted over HIPAA-compliant platforms. Our client portal and telehealth tools are operated by trusted third parties under business associate agreements.

Text messages (SMS). If you opt in, we send appointment and care-coordination texts to the mobile number you provide, and — only if you separately opt in — occasional updates such as review requests. Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for help at any time. Consent to receive texts is not a condition of receiving care. We do not sell, rent or share your mobile number or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes. Text-messaging originator opt-in data and consent are never shared with any third party, except the service providers that deliver our messages on our behalf. See our SMS Terms.

Your rights. You have the right to access, amend, and request restrictions on your health information, and to receive a copy of our Notice of Privacy Practices.

Contact. Questions about your privacy? Email [email protected] or call 623-267-6601.

This summary is provided for transparency and is not a substitute for our full Notice of Privacy Practices, available on request.